Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 23330
VM0023330Silvermember23330@example.test · +601110023330 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,233
Current loyalty balance
Lifetime Spend
RM 1,542
Across 18 visits
Total Visits
18
Since 2025-11-27
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,233 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 7
Outlet purchase
2026-09-17 · Member activity · RM 74.25
App session
2026-09-05 · OPLUMO Outlet 7
Points credited
2026-08-24 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 7
Outlet purchase
2026-07-31 · Member activity · RM 94.05
Points credited
2026-07-19 · OPLUMO Outlet 7
Outlet purchase
2026-07-07 · Member activity · RM 103.95