Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02332
VM0002332Membermember2332@example.test · +601110002332 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
171
Current loyalty balance
Lifetime Spend
RM 214
Across 3 visits
Total Visits
3
Since 2026-05-19
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
171 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 4
Outlet purchase
2026-06-12 · Member activity · RM 55.50
App session
2026-05-31 · OPLUMO Outlet 4
Points credited
2026-05-19 · Member activity · RM 62.90
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 4
Outlet purchase
2026-04-25 · Member activity · RM 70.30
Points credited
2026-04-13 · OPLUMO Outlet 4
Outlet purchase
2026-04-01 · Member activity · RM 77.70