Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23313
VM0023313Silvermember23313@example.test · +601110023313 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,453
Current loyalty balance
Lifetime Spend
RM 1,817
Across 27 visits
Total Visits
27
Since 2025-01-11
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,453 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 7
Outlet purchase
2026-04-12 · Member activity · RM 48.00
App session
2026-03-31 · OPLUMO Outlet 7
Points credited
2026-03-19 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 7
Outlet purchase
2026-02-23 · Member activity · RM 60.80
Points credited
2026-02-11 · OPLUMO Outlet 7
Outlet purchase
2026-01-30 · Member activity · RM 67.20