Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23298
VM0023298Silvermember23298@example.test · +601110023298 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,857
Current loyalty balance
Lifetime Spend
RM 2,321
Across 32 visits
Total Visits
32
Since 2024-12-02
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,857 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 9
Outlet purchase
2026-06-01 · Member activity · RM 52.50
App session
2026-05-20 · OPLUMO Outlet 9
Points credited
2026-05-08 · Member activity · RM 59.50
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 9
Outlet purchase
2026-04-14 · Member activity · RM 66.50
Points credited
2026-04-02 · OPLUMO Outlet 9
Outlet purchase
2026-03-21 · Member activity · RM 73.50