Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 23295
VM0023295Goldmember23295@example.test · +601110023295 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,686
Current loyalty balance
Lifetime Spend
RM 3,358
Across 32 visits
Total Visits
32
Since 2025-02-28
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,686 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 6
Outlet purchase
2026-08-28 · Member activity · RM 66.00
App session
2026-08-16 · OPLUMO Outlet 6
Points credited
2026-08-04 · Member activity · RM 74.80
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 6
Outlet purchase
2026-07-11 · Member activity · RM 83.60
Points credited
2026-06-29 · OPLUMO Outlet 6
Outlet purchase
2026-06-17 · Member activity · RM 92.40