Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23292
VM0023292Goldmember23292@example.test · +601110023292 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,065
Current loyalty balance
Lifetime Spend
RM 5,082
Across 36 visits
Total Visits
36
Since 2024-12-22
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,065 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 3
Outlet purchase
2026-09-01 · Member activity · RM 84.75
App session
2026-08-20 · OPLUMO Outlet 3
Points credited
2026-08-08 · Member activity · RM 96.05
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 3
Outlet purchase
2026-07-15 · Member activity · RM 107.35
Points credited
2026-07-03 · OPLUMO Outlet 3
Outlet purchase
2026-06-21 · Member activity · RM 118.65