Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23281
VM0023281Membermember23281@example.test · +601110023281 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
122
Current loyalty balance
Lifetime Spend
RM 153
Across 1 visits
Total Visits
1
Since 2026-03-26
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
122 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 9
Outlet purchase
2026-04-01 · Member activity · RM 111.00
App session
2026-03-20 · OPLUMO Outlet 9
Points credited
2026-03-08 · Member activity · RM 125.80
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 9
Outlet purchase
2026-02-12 · Member activity · RM 140.60
Points credited
2026-01-31 · OPLUMO Outlet 9
Outlet purchase
2026-01-19 · Member activity · RM 155.40