Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02328
VM0002328Goldmember2328@example.test · +601110002328 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
3,081
Current loyalty balance
Lifetime Spend
RM 3,852
Across 33 visits
Total Visits
33
Since 2025-02-11
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,081 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 17
Outlet purchase
2026-08-29 · Member activity · RM 82.50
App session
2026-08-17 · OPLUMO Outlet 17
Points credited
2026-08-05 · Member activity · RM 93.50
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 104.50
Points credited
2026-06-30 · OPLUMO Outlet 17
Outlet purchase
2026-06-18 · Member activity · RM 115.50