Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02326
VM0002326Membermember2326@example.test · +601110002326 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
776
Current loyalty balance
Lifetime Spend
RM 971
Across 13 visits
Total Visits
13
Since 2025-09-17
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
171d
2026-04-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
776 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 15
Outlet purchase
2026-04-09 · Member activity · RM 52.50
App session
2026-03-28 · OPLUMO Outlet 15
Points credited
2026-03-16 · Member activity · RM 59.50
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 15
Outlet purchase
2026-02-20 · Member activity · RM 66.50
Points credited
2026-02-08 · OPLUMO Outlet 15
Outlet purchase
2026-01-27 · Member activity · RM 73.50