Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23256
VM0023256Goldmember23256@example.test · +601110023256 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
3,962
Current loyalty balance
Lifetime Spend
RM 4,953
Across 32 visits
Total Visits
32
Since 2025-03-14
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,962 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 1
Outlet purchase
2026-09-11 · Member activity · RM 133.50
App session
2026-08-30 · OPLUMO Outlet 1
Points credited
2026-08-18 · Member activity · RM 151.30
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 1
Outlet purchase
2026-07-25 · Member activity · RM 169.10
Points credited
2026-07-13 · OPLUMO Outlet 1
Outlet purchase
2026-07-01 · Member activity · RM 186.90