Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 23240
VM0023240Membermember23240@example.test · +601110023240 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
71
Current loyalty balance
Lifetime Spend
RM 89
Across 2 visits
Total Visits
2
Since 2026-05-03
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
71 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 2
Outlet purchase
2026-05-09 · Member activity · RM 42.75
App session
2026-04-27 · OPLUMO Outlet 2
Points credited
2026-04-15 · Member activity · RM 48.45
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 2
Outlet purchase
2026-03-22 · Member activity · RM 54.15
Points credited
2026-03-10 · OPLUMO Outlet 2
Outlet purchase
2026-02-26 · Member activity · RM 59.85