Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23229
VM0023229Membermember23229@example.test · +601110023229 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
652
Current loyalty balance
Lifetime Spend
RM 815
Across 33 visits
Total Visits
33
Since 2025-03-01
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
652 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 8
Outlet purchase
2026-09-16 · Member activity · RM 21.75
App session
2026-09-04 · OPLUMO Outlet 8
Points credited
2026-08-23 · Member activity · RM 24.65
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 8
Outlet purchase
2026-07-30 · Member activity · RM 27.55
Points credited
2026-07-18 · OPLUMO Outlet 8
Outlet purchase
2026-07-06 · Member activity · RM 30.45