Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23205
VM0023205Membermember23205@example.test · +601110023205 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
867
Current loyalty balance
Lifetime Spend
RM 1,084
Across 34 visits
Total Visits
34
Since 2024-08-29
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
867 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 1
Outlet purchase
2026-04-03 · Member activity · RM 19.50
App session
2026-03-22 · OPLUMO Outlet 1
Points credited
2026-03-10 · Member activity · RM 22.10
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 1
Outlet purchase
2026-02-14 · Member activity · RM 24.70
Points credited
2026-02-02 · OPLUMO Outlet 1
Outlet purchase
2026-01-21 · Member activity · RM 27.30