Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23170
VM0023170Membermember23170@example.test · +601110023170 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted Out
Points Balance
573
Current loyalty balance
Lifetime Spend
RM 716
Across 11 visits
Total Visits
11
Since 2025-12-21
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
573 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 17
Outlet purchase
2026-06-07 · Member activity · RM 53.25
App session
2026-05-26 · OPLUMO Outlet 17
Points credited
2026-05-14 · Member activity · RM 60.35
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 17
Outlet purchase
2026-04-20 · Member activity · RM 67.45
Points credited
2026-04-08 · OPLUMO Outlet 17
Outlet purchase
2026-03-27 · Member activity · RM 74.55