Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02317
VM0002317Platinummember2317@example.test · +601110002317 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
4,862
Current loyalty balance
Lifetime Spend
RM 6,078
Across 44 visits
Total Visits
44
Since 2024-05-06
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
112d
2026-06-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,862 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 6
Outlet purchase
2026-06-07 · Member activity · RM 101.25
App session
2026-05-26 · OPLUMO Outlet 6
Points credited
2026-05-14 · Member activity · RM 114.75
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 6
Outlet purchase
2026-04-20 · Member activity · RM 128.25
Points credited
2026-04-08 · OPLUMO Outlet 6
Outlet purchase
2026-03-27 · Member activity · RM 141.75