Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23166
VM0023166Silvermember23166@example.test · +601110023166 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
1,719
Current loyalty balance
Lifetime Spend
RM 2,149
Across 13 visits
Total Visits
13
Since 2025-09-17
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,719 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 13
Outlet purchase
2026-04-09 · Member activity · RM 121.50
App session
2026-03-28 · OPLUMO Outlet 13
Points credited
2026-03-16 · Member activity · RM 137.70
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 13
Outlet purchase
2026-02-20 · Member activity · RM 153.90
Points credited
2026-02-08 · OPLUMO Outlet 13
Outlet purchase
2026-01-27 · Member activity · RM 170.10