Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 23162
VM0023162Silvermember23162@example.test · +601110023162 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,170
Current loyalty balance
Lifetime Spend
RM 1,463
Across 25 visits
Total Visits
25
Since 2025-03-04
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,170 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 9
Outlet purchase
2026-04-28 · Member activity · RM 44.25
App session
2026-04-16 · OPLUMO Outlet 9
Points credited
2026-04-04 · Member activity · RM 50.15
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 9
Outlet purchase
2026-03-11 · Member activity · RM 56.05
Points credited
2026-02-27 · OPLUMO Outlet 9
Outlet purchase
2026-02-15 · Member activity · RM 61.95