Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23158
VM0023158Membermember23158@example.test · +601110023158 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
736
Current loyalty balance
Lifetime Spend
RM 921
Across 16 visits
Total Visits
16
Since 2025-11-12
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
61d
2026-08-09
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
736 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 5
Outlet purchase
2026-07-28 · Member activity · RM 45.75
App session
2026-07-16 · OPLUMO Outlet 5
Points credited
2026-07-04 · Member activity · RM 51.85
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 5
Outlet purchase
2026-06-10 · Member activity · RM 57.95
Points credited
2026-05-29 · OPLUMO Outlet 5
Outlet purchase
2026-05-17 · Member activity · RM 64.05