Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 23155
VM0023155Membermember23155@example.test · +601110023155 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
591
Current loyalty balance
Lifetime Spend
RM 740
Across 9 visits
Total Visits
9
Since 2026-02-10
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
591 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 2
Outlet purchase
2026-06-22 · Member activity · RM 51.75
App session
2026-06-10 · OPLUMO Outlet 2
Points credited
2026-05-29 · Member activity · RM 58.65
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 2
Outlet purchase
2026-05-05 · Member activity · RM 65.55
Points credited
2026-04-23 · OPLUMO Outlet 2
Outlet purchase
2026-04-11 · Member activity · RM 72.45