Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23152
VM0023152Silvermember23152@example.test · +601110023152 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
1,118
Current loyalty balance
Lifetime Spend
RM 1,398
Across 10 visits
Total Visits
10
Since 2026-03-20
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,118 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 16
Outlet purchase
2026-08-17 · Member activity · RM 97.50
App session
2026-08-05 · OPLUMO Outlet 16
Points credited
2026-07-24 · Member activity · RM 110.50
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 16
Outlet purchase
2026-06-30 · Member activity · RM 123.50
Points credited
2026-06-18 · OPLUMO Outlet 16
Outlet purchase
2026-06-06 · Member activity · RM 136.50