Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23140
VM0023140Silvermember23140@example.test · +601110023140 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,605
Current loyalty balance
Lifetime Spend
RM 2,007
Across 23 visits
Total Visits
23
Since 2025-07-31
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,605 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 4
Outlet purchase
2026-08-19 · Member activity · RM 63.75
App session
2026-08-07 · OPLUMO Outlet 4
Points credited
2026-07-26 · Member activity · RM 72.25
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 4
Outlet purchase
2026-07-02 · Member activity · RM 80.75
Points credited
2026-06-20 · OPLUMO Outlet 4
Outlet purchase
2026-06-08 · Member activity · RM 89.25