Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23113
VM0023113Goldmember23113@example.test · +601110023113 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,460
Current loyalty balance
Lifetime Spend
RM 3,076
Across 27 visits
Total Visits
27
Since 2025-05-31
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,460 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 11
Outlet purchase
2026-08-30 · Member activity · RM 94.50
App session
2026-08-18 · OPLUMO Outlet 11
Points credited
2026-08-06 · Member activity · RM 107.10
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 11
Outlet purchase
2026-07-13 · Member activity · RM 119.70
Points credited
2026-07-01 · OPLUMO Outlet 11
Outlet purchase
2026-06-19 · Member activity · RM 132.30