Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23112
VM0023112Membermember23112@example.test · +601110023112 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
544
Current loyalty balance
Lifetime Spend
RM 681
Across 11 visits
Total Visits
11
Since 2026-02-19
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
52d
2026-08-18
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
544 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 10
Outlet purchase
2026-08-06 · Member activity · RM 46.50
App session
2026-07-25 · OPLUMO Outlet 10
Points credited
2026-07-13 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 10
Outlet purchase
2026-06-19 · Member activity · RM 58.90
Points credited
2026-06-07 · OPLUMO Outlet 10
Outlet purchase
2026-05-26 · Member activity · RM 65.10