Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23100
VM0023100Goldmember23100@example.test · +601110023100 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,899
Current loyalty balance
Lifetime Spend
RM 3,624
Across 39 visits
Total Visits
39
Since 2024-07-02
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,899 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 15
Outlet purchase
2026-05-05 · Member activity · RM 72.75
App session
2026-04-23 · OPLUMO Outlet 15
Points credited
2026-04-11 · Member activity · RM 82.45
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 15
Outlet purchase
2026-03-18 · Member activity · RM 92.15
Points credited
2026-03-06 · OPLUMO Outlet 15
Outlet purchase
2026-02-22 · Member activity · RM 101.85