Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 23090
VM0023090Membermember23090@example.test · +601110023090 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
312
Current loyalty balance
Lifetime Spend
RM 390
Across 14 visits
Total Visits
14
Since 2026-01-05
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 5
Outlet purchase
2026-08-15 · Member activity · RM 24.00
App session
2026-08-03 · OPLUMO Outlet 5
Points credited
2026-07-22 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 5
Outlet purchase
2026-06-28 · Member activity · RM 30.40
Points credited
2026-06-16 · OPLUMO Outlet 5
Outlet purchase
2026-06-04 · Member activity · RM 33.60