Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23089
VM0023089Membermember23089@example.test · +601110023089 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
123
Current loyalty balance
Lifetime Spend
RM 155
Across 1 visits
Total Visits
1
Since 2026-07-09
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
74d
2026-07-27
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
123 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 4
Outlet purchase
2026-07-15 · Member activity · RM 118.50
App session
2026-07-03 · OPLUMO Outlet 4
Points credited
2026-06-21 · Member activity · RM 134.30
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 4
Outlet purchase
2026-05-28 · Member activity · RM 150.10
Points credited
2026-05-16 · OPLUMO Outlet 4
Outlet purchase
2026-05-04 · Member activity · RM 165.90