Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23077
VM0023077Membermember23077@example.test · +601110023077 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
541
Current loyalty balance
Lifetime Spend
RM 677
Across 6 visits
Total Visits
6
Since 2026-06-01
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
541 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 9
Outlet purchase
2026-08-18 · Member activity · RM 81.00
App session
2026-08-06 · OPLUMO Outlet 9
Points credited
2026-07-25 · Member activity · RM 91.80
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 9
Outlet purchase
2026-07-01 · Member activity · RM 102.60
Points credited
2026-06-19 · OPLUMO Outlet 9
Outlet purchase
2026-06-07 · Member activity · RM 113.40