Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23076
VM0023076Silvermember23076@example.test · +601110023076 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,235
Current loyalty balance
Lifetime Spend
RM 1,545
Across 8 visits
Total Visits
8
Since 2026-05-08
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,235 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 8
Outlet purchase
2026-08-30 · Member activity · RM 127.50
App session
2026-08-18 · OPLUMO Outlet 8
Points credited
2026-08-06 · Member activity · RM 144.50
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 8
Outlet purchase
2026-07-13 · Member activity · RM 161.50
Points credited
2026-07-01 · OPLUMO Outlet 8
Outlet purchase
2026-06-19 · Member activity · RM 178.50