Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23052
VM0023052Membermember23052@example.test · +601110023052 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
656
Current loyalty balance
Lifetime Spend
RM 820
Across 25 visits
Total Visits
25
Since 2025-06-23
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
656 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 1
Outlet purchase
2026-08-17 · Member activity · RM 30.00
App session
2026-08-05 · OPLUMO Outlet 1
Points credited
2026-07-24 · Member activity · RM 34.00
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 1
Outlet purchase
2026-06-30 · Member activity · RM 38.00
Points credited
2026-06-18 · OPLUMO Outlet 1
Outlet purchase
2026-06-06 · Member activity · RM 42.00