Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23050
VM0023050Goldmember23050@example.test · +601110023050 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,742
Current loyalty balance
Lifetime Spend
RM 3,428
Across 17 visits
Total Visits
17
Since 2025-07-05
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,742 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 16
Outlet purchase
2026-04-07 · Member activity · RM 134.25
App session
2026-03-26 · OPLUMO Outlet 16
Points credited
2026-03-14 · Member activity · RM 152.15
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 16
Outlet purchase
2026-02-18 · Member activity · RM 170.05
Points credited
2026-02-06 · OPLUMO Outlet 16
Outlet purchase
2026-01-25 · Member activity · RM 187.95