Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02305
VM0002305Membermember2305@example.test · +601110002305 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
799
Current loyalty balance
Lifetime Spend
RM 1,000
Across 9 visits
Total Visits
9
Since 2025-12-25
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
144d
2026-05-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
799 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 11
Outlet purchase
2026-05-06 · Member activity · RM 69.00
App session
2026-04-24 · OPLUMO Outlet 11
Points credited
2026-04-12 · Member activity · RM 78.20
Win-back campaign delivered
2026-03-31 · OPLUMO Outlet 11
Outlet purchase
2026-03-19 · Member activity · RM 87.40
Points credited
2026-03-07 · OPLUMO Outlet 11
Outlet purchase
2026-02-23 · Member activity · RM 96.60