Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 23048
VM0023048Silvermember23048@example.test · +601110023048 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
988
Current loyalty balance
Lifetime Spend
RM 1,236
Across 20 visits
Total Visits
20
Since 2025-09-28
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
988 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 14
Outlet purchase
2026-08-24 · Member activity · RM 38.25
App session
2026-08-12 · OPLUMO Outlet 14
Points credited
2026-07-31 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 14
Outlet purchase
2026-07-07 · Member activity · RM 48.45
Points credited
2026-06-25 · OPLUMO Outlet 14
Outlet purchase
2026-06-13 · Member activity · RM 53.55