Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23046
VM0023046Goldmember23046@example.test · +601110023046 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
3,121
Current loyalty balance
Lifetime Spend
RM 3,902
Across 32 visits
Total Visits
32
Since 2025-03-22
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,121 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 12
Outlet purchase
2026-09-19 · Member activity · RM 88.50
App session
2026-09-07 · OPLUMO Outlet 12
Points credited
2026-08-26 · Member activity · RM 100.30
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 12
Outlet purchase
2026-08-02 · Member activity · RM 112.10
Points credited
2026-07-21 · OPLUMO Outlet 12
Outlet purchase
2026-07-09 · Member activity · RM 123.90