Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23041
VM0023041Goldmember23041@example.test · +601110023041 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
2,642
Current loyalty balance
Lifetime Spend
RM 3,303
Across 38 visits
Total Visits
38
Since 2024-11-17
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,642 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 7
Outlet purchase
2026-09-02 · Member activity · RM 81.75
App session
2026-08-21 · OPLUMO Outlet 7
Points credited
2026-08-09 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 103.55
Points credited
2026-07-04 · OPLUMO Outlet 7
Outlet purchase
2026-06-22 · Member activity · RM 114.45