Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23040
VM0023040Membermember23040@example.test · +601110023040 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
471
Current loyalty balance
Lifetime Spend
RM 589
Across 3 visits
Total Visits
3
Since 2026-04-26
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
471 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 6
Outlet purchase
2026-05-20 · Member activity · RM 121.50
App session
2026-05-08 · OPLUMO Outlet 6
Points credited
2026-04-26 · Member activity · RM 137.70
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 6
Outlet purchase
2026-04-02 · Member activity · RM 153.90
Points credited
2026-03-21 · OPLUMO Outlet 6
Outlet purchase
2026-03-09 · Member activity · RM 170.10