Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 23033
VM0023033Membermember23033@example.test · +601110023033 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
697
Current loyalty balance
Lifetime Spend
RM 872
Across 18 visits
Total Visits
18
Since 2025-07-23
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
697 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 16
Outlet purchase
2026-05-13 · Member activity · RM 43.50
App session
2026-05-01 · OPLUMO Outlet 16
Points credited
2026-04-19 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 16
Outlet purchase
2026-03-26 · Member activity · RM 55.10
Points credited
2026-03-14 · OPLUMO Outlet 16
Outlet purchase
2026-03-02 · Member activity · RM 60.90