Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23026
VM0023026Goldmember23026@example.test · +601110023026 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,651
Current loyalty balance
Lifetime Spend
RM 3,315
Across 28 visits
Total Visits
28
Since 2025-05-12
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,651 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 9
Outlet purchase
2026-08-29 · Member activity · RM 91.50
App session
2026-08-17 · OPLUMO Outlet 9
Points credited
2026-08-05 · Member activity · RM 103.70
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 9
Outlet purchase
2026-07-12 · Member activity · RM 115.90
Points credited
2026-06-30 · OPLUMO Outlet 9
Outlet purchase
2026-06-18 · Member activity · RM 128.10