Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23025
VM0023025Membermember23025@example.test · +601110023025 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
522
Current loyalty balance
Lifetime Spend
RM 653
Across 4 visits
Total Visits
4
Since 2026-07-13
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
522 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 8
Outlet purchase
2026-08-24 · Member activity · RM 101.25
App session
2026-08-12 · OPLUMO Outlet 8
Points credited
2026-07-31 · Member activity · RM 114.75
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 8
Outlet purchase
2026-07-07 · Member activity · RM 128.25
Points credited
2026-06-25 · OPLUMO Outlet 8
Outlet purchase
2026-06-13 · Member activity · RM 141.75