Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02302
VM0002302Silvermember2302@example.test · +601110002302 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
969
Current loyalty balance
Lifetime Spend
RM 1,212
Across 17 visits
Total Visits
17
Since 2025-07-31
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
969 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 8
Outlet purchase
2026-05-03 · Member activity · RM 43.50
App session
2026-04-21 · OPLUMO Outlet 8
Points credited
2026-04-09 · Member activity · RM 49.30
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 8
Outlet purchase
2026-03-16 · Member activity · RM 55.10
Points credited
2026-03-04 · OPLUMO Outlet 8
Outlet purchase
2026-02-20 · Member activity · RM 60.90