Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02301
VM0002301Silvermember2301@example.test · +601110002301 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,175
Current loyalty balance
Lifetime Spend
RM 1,470
Across 25 visits
Total Visits
25
Since 2025-04-04
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
121d
2026-06-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,175 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 7
Outlet purchase
2026-05-29 · Member activity · RM 48.00
App session
2026-05-17 · OPLUMO Outlet 7
Points credited
2026-05-05 · Member activity · RM 54.40
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 7
Outlet purchase
2026-04-11 · Member activity · RM 60.80
Points credited
2026-03-30 · OPLUMO Outlet 7
Outlet purchase
2026-03-18 · Member activity · RM 67.20