Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 23007
VM0023007Membermember23007@example.test · +601110023007 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
875
Current loyalty balance
Lifetime Spend
RM 1,094
Across 8 visits
Total Visits
8
Since 2026-05-26
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 7
Outlet purchase
2026-09-17 · Member activity · RM 98.25
App session
2026-09-05 · OPLUMO Outlet 7
Points credited
2026-08-24 · Member activity · RM 111.35
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 7
Outlet purchase
2026-07-31 · Member activity · RM 124.45
Points credited
2026-07-19 · OPLUMO Outlet 7
Outlet purchase
2026-07-07 · Member activity · RM 137.55