Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23001
VM0023001Goldmember23001@example.test · +601110023001 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
3,569
Current loyalty balance
Lifetime Spend
RM 4,462
Across 33 visits
Total Visits
33
Since 2024-09-26
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,569 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 1
Outlet purchase
2026-04-13 · Member activity · RM 132.75
App session
2026-04-01 · OPLUMO Outlet 1
Points credited
2026-03-20 · Member activity · RM 150.45
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 1
Outlet purchase
2026-02-24 · Member activity · RM 168.15
Points credited
2026-02-12 · OPLUMO Outlet 1
Outlet purchase
2026-01-31 · Member activity · RM 185.85