Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02300
VM0002300Membermember2300@example.test · +601110002300 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
932
Current loyalty balance
Lifetime Spend
RM 1,165
Across 6 visits
Total Visits
6
Since 2026-07-02
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
932 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 6
Outlet purchase
2026-09-18 · Member activity · RM 129.75
App session
2026-09-06 · OPLUMO Outlet 6
Points credited
2026-08-25 · Member activity · RM 147.05
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 6
Outlet purchase
2026-08-01 · Member activity · RM 164.35
Points credited
2026-07-20 · OPLUMO Outlet 6
Outlet purchase
2026-07-08 · Member activity · RM 181.65