Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 22996
VM0022996Silvermember22996@example.test · +601110022996 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,529
Current loyalty balance
Lifetime Spend
RM 1,911
Across 35 visits
Total Visits
35
Since 2024-10-22
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
105d
2026-06-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,529 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 13
Outlet purchase
2026-06-14 · Member activity · RM 37.50
App session
2026-06-02 · OPLUMO Outlet 13
Points credited
2026-05-21 · Member activity · RM 42.50
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 13
Outlet purchase
2026-04-27 · Member activity · RM 47.50
Points credited
2026-04-15 · OPLUMO Outlet 13
Outlet purchase
2026-04-03 · Member activity · RM 52.50