Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22990
VM0022990Goldmember22990@example.test · +601110022990 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
3,285
Current loyalty balance
Lifetime Spend
RM 4,107
Across 24 visits
Total Visits
24
Since 2025-08-16
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,285 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 7
Outlet purchase
2026-09-22 · Member activity · RM 103.50
App session
2026-09-10 · OPLUMO Outlet 7
Points credited
2026-08-29 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 7
Outlet purchase
2026-08-05 · Member activity · RM 131.10
Points credited
2026-07-24 · OPLUMO Outlet 7
Outlet purchase
2026-07-12 · Member activity · RM 144.90