Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22974
VM0022974Goldmember22974@example.test · +601110022974 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
3,068
Current loyalty balance
Lifetime Spend
RM 3,836
Across 43 visits
Total Visits
43
Since 2024-08-16
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,068 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 8
Outlet purchase
2026-08-30 · Member activity · RM 59.25
App session
2026-08-18 · OPLUMO Outlet 8
Points credited
2026-08-06 · Member activity · RM 67.15
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 8
Outlet purchase
2026-07-13 · Member activity · RM 75.05
Points credited
2026-07-01 · OPLUMO Outlet 8
Outlet purchase
2026-06-19 · Member activity · RM 82.95