Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 22965
VM0022965Silvermember22965@example.test · +601110022965 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,187
Current loyalty balance
Lifetime Spend
RM 1,485
Across 21 visits
Total Visits
21
Since 2025-10-13
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,187 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 16
Outlet purchase
2026-09-26 · Member activity · RM 52.50
App session
2026-09-14 · OPLUMO Outlet 16
Points credited
2026-09-02 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 16
Outlet purchase
2026-08-09 · Member activity · RM 66.50
Points credited
2026-07-28 · OPLUMO Outlet 16
Outlet purchase
2026-07-16 · Member activity · RM 73.50