Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22942
VM0022942Silvermember22942@example.test · +601110022942 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
1,993
Current loyalty balance
Lifetime Spend
RM 2,492
Across 34 visits
Total Visits
34
Since 2024-10-11
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,993 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 10
Outlet purchase
2026-05-16 · Member activity · RM 72.00
App session
2026-05-04 · OPLUMO Outlet 10
Points credited
2026-04-22 · Member activity · RM 81.60
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 10
Outlet purchase
2026-03-29 · Member activity · RM 91.20
Points credited
2026-03-17 · OPLUMO Outlet 10
Outlet purchase
2026-03-05 · Member activity · RM 100.80