Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22921
VM0022921Silvermember22921@example.test · +601110022921 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,026
Current loyalty balance
Lifetime Spend
RM 1,284
Across 9 visits
Total Visits
9
Since 2026-05-15
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,026 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 6
Outlet purchase
2026-09-24 · Member activity · RM 127.50
App session
2026-09-12 · OPLUMO Outlet 6
Points credited
2026-08-31 · Member activity · RM 144.50
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 6
Outlet purchase
2026-08-07 · Member activity · RM 161.50
Points credited
2026-07-26 · OPLUMO Outlet 6
Outlet purchase
2026-07-14 · Member activity · RM 178.50