Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22908
VM0022908Membermember22908@example.test · +601110022908 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
635
Current loyalty balance
Lifetime Spend
RM 794
Across 5 visits
Total Visits
5
Since 2026-02-07
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
635 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 10
Outlet purchase
2026-04-08 · Member activity · RM 109.50
App session
2026-03-27 · OPLUMO Outlet 10
Points credited
2026-03-15 · Member activity · RM 124.10
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 10
Outlet purchase
2026-02-19 · Member activity · RM 138.70
Points credited
2026-02-07 · OPLUMO Outlet 10
Outlet purchase
2026-01-26 · Member activity · RM 153.30